TECHNICAL SUPPORT


0. First of all.
basic install preparation steps, remember check telephone
line, connection and hardware status before driver setup and
dial-out to internet.

1. Adjust the Speaker Volume in Windows 95/98.
after modem setup successfully, adjust speaker's volumn to
proper level as you want.

2. Adjust the Speaker Volume in HyperTerminal.
senior skill to adjust speaker's volumn in hyper-terminal mode
by AT-command set.

3. Modem Simple Diagnostics in Windows 95/98.
Diagnose modem's basic information in windows 95 or 98, you could verify ATI3 / ATI4 / ATI6 product information with this.

4. Setup the Dial-Up Networking in WinNT4.0
Windows NT dial-up instruction, protocol and properties should setup correctly ensure modem work correctly.

5. Setup The Network in WinNT4.0
Remote Access control setup instructions for windows NT 4.0 only, ensure dial-out and dial-in authority for remote user.

6. Check external modem's detail information.
check modem's detail information with Modem's Doctor automatically, as same as Hyper-Terminal mode manually.

7. firmware upgrade
If you'd met followed problems, you may confused by old K56 protocol, then it's necessary to upgrade for faster connection in V.90 protocol.

 


TECHNICAL SUPPORT